THANK YOU FOR YOUR CONTINUED SUPPORT OF THE TEDDY TRUST.  WE COULDN'T DO THE THINGS WE DO WITHOUT YOU! 

FREQUENTLY ASKED QUESTIONS

THE GENERAL DATA PROTECTION REGULATION (GDPR) CAME INTO EFFECT ON THE 25TH MAY, 2018, DOES THE TEDDY TRUST HAVE A PRIVACY POLICY?

Yes, our Privacy policy is available. View the PRIVACY POLICY here. It may be updated from time to time so please keep that in mind.

WHAT SORT OF TEDDY DO YOU COLLECT?

We would love to receive any friendly, cuddly soft teddies and animals,( without an internal mechanism for customs reasons)that can bring comfort to a child in distress. Here are some examples of what we like to send, we are mindful that a child will receive just one teddy so we want it to be as lovely as possible.

WILL YOU ACCEPT KNITTED/CROCHETED SOFT TOYS?

Knitted/crocheted toys are outside our guidelines and we are unable to accept them.  
 

DO THE TEDDIES NEED TO BE WASHED BEFORE WE SEND THEM?

Yes please, that would be wonderful.  Teddies need to be clean and in good condition.

HOW BIG SHOULD THE TEDDIES BE?

We prefer teddies and friendly, cuddly, soft animals to be between 8 and 15 inches approximately.

DO THE TEDDIES NEED TO BE NEW?

Not necessarily, we welcome clean pre-loved, friendly, cuddly, soft animals and teddies in good condition.

CAN WE HELP YOU COLLECT TEDDIES?

That would be wonderful.  We are a very small charity relying on the generosity of volunteers for everything we do so we would definitely welcome your assistance.  Please email us and we'll help you every step of the way.

THERE IS NO DROP OFF POINT NEAR ME AND POSTAGE IS EXPENSIVE. CAN YOU COLLECT THE TEDDIES?

Sadly we don't have the resources to collect teddies.  We are a very small charity relying on the generosity of volunteers for everything we do and we're not able o collect teddies from locations other than those listed.  An on-line parcel delivery service such as DropPoint can offer you very economical shipping at less than £6 for a box up to 10kg.  Please take a look at our How to Send Teddies page for details.

DO YOU HAVE DROP OFF POINTS ANYWHERE OTHER THAN THOSE LISTED ON OUR WEBSITE?

No.  We are only able to collect teddies from the drop off points listed on our How to Send Teddies page.  Perhaps you could consider shipping them directly to us at The Teddy Trust.  There is a link to DropPoint parcel delivery service on our How to Send Teddies page which you may find helpful.

WHERE DO YOU SEND THE TEDDIES?

We send thousands of teddies every year to children in distress around the world.  In the years we have been operating, we've sent teddies to Syria, Kurdistan, Malawi, Turkey, South Africa, Fiji and Harare in Zimbabwe.  We also hope to send teddies to Afghanistan and Ghana.  We are always looking for ways to expand our reach by working with other charities in areas where our teddies can do some good, so please contact us if you are interested in working together.

CAN I TRACK WHAT HAPPENS TO THE TEDDIES I DONATE?

Unfortunately not. We sort all teddies and box them ready for shipping and because we work with other charities around the world, sending thousands of teddies even year, there is no way of explicitly tracking where your teddy goes.  We update our website and Facebook pages regularly with news and photos of children receiving our teddies.

Yes Please

No Thanks

Teddy Trust Registered Charity Number: 1164044 email: theteddytrust@gmail.com

PRIVACY POLICY